Although we have offered services since 1997 to private companies, schools and government contractors, our Esurranty online presence was launched in 2012 with the goal of offering customers a real mobile device coverage choice. Until Esurranty was launched, customers had to choose between carrier insurance or an aftermarket warranty that may not have covered everything customers experienced. Over the years we have seen many companies come into the market and offer great prices with outrageous offers for coverage and claims and then disappear leaving their customers without coverage. Over the last 6 years online, we have kept a slow and steady pace while we watched the market grow and change. We have adapted to those growths and changes with the help of our customers and their opinions as well as market trends to where we have a 90% customer retention rate and are still growing daily.
In 2017 we were fortunate enough to be contacted by esurance, an Allstate company and given the opportunity to service their clients cell phone insurance needs. In February 2018, we redesigned esurranty.net and launched it for esurance customers. We are a proud partner of esurance and look forward to servicing their customers and you. Over the next 3 months you will see esurranty.net change and grow to service our customers properly. We encourage you to let us know how we are doing and give us any advice you think will help us serve you better. If you are not an esurance customer, you can still purchase coverage from us and we encourage you to visit esurance for all your other insurance needs.